Terms of service

Last updated: November 19, 2025

Welcome to smplUP.
By accessing or using our website (the “Site”), mobile applications, products, and services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).
Please read them carefully before using our Services.

If you do not agree to these Terms, you may not access or use the Services.

Overview

This Site is operated by smplUP.
Throughout the Site, the terms “we”, “us”, and “our” refer to smplUP.
We offer the Services, including all information, tools, and products available from this Site, to you conditioned upon your acceptance of these Terms.

By visiting our Site or making a purchase, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced here.

Eligibility

To use our Services, you must:

  • Be at least the age of majority in your jurisdiction
  • Agree to these Terms
  • Provide accurate and complete information

You may not use our Services for any illegal or unauthorized purpose.

Online Store Terms

By agreeing to these Terms, you represent that:

  • You will not use our products for unlawful purposes
  • You will not transmit viruses, malware, or harmful code
  • You will not attempt to hack, scrape, or interfere with our Service

Violation of any Terms may result in termination of your access.

Accuracy of Information

We strive to provide accurate product details, pricing, and descriptions.
However, we do not guarantee that:

  • Product descriptions
  • Pricing
  • Stock status
  • Images
  • Colors

are error-free.

We reserve the right to correct any errors or update information at any time without notice.

Product Availability & Modifications

Products may have limited quantities.
We reserve the right to:

  • Limit or cancel quantities
  • Discontinue any product
  • Update product descriptions
  • Adjust prices at any time

All prices are subject to change without notice.

Billing & Account Information

You agree to provide current, complete, and accurate billing and shipping information for all orders.

We reserve the right to:

  • Cancel orders that appear suspicious, fraudulent, or in violation of our policies

  • Limit purchases per person, household, or payment method

Shipping & Delivery

Delivery times are estimates and may vary due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High-volume seasons

smplUP is not liable for delays beyond our control.

Risk of loss transfers to you upon carrier acceptance.

(For full details, refer to our Shipping Policy.)

Returns, Refunds & Cancellations

We offer a 30-Day Money-Back Guarantee.
Eligible returns and refunds follow the guidelines in our Return & Refund Policy, which is incorporated into these Terms.

Orders may be canceled only before they are processed or shipped.

Third-Party Tools & Services

We may provide access to third-party tools or services (such as Shopify, payment processors, shipping carriers, tracking systems, or analytics).

You acknowledge that:

  • We do not control third-party services
  • We are not liable for issues arising from them
  • You use them at your own risk

User Content

If you submit:

  • Reviews
  • Comments
  • Images
  • Suggestions

…you grant smplUP a worldwide, royalty-free license to use, modify, publish, and display such content.

You agree not to post unlawful, offensive, or misleading material.

Prohibited Uses

You may NOT use the Services:

  • For illegal activities
  • To violate intellectual property rights
  • To harass, abuse, defame, or discriminate
  • To upload viruses or malicious code
  • To interfere with security features
  • To scrape, mine, or crawl the website without permission

Violation may lead to termination of your access.

Disclaimer of Warranties

Our Services are provided “as is” and “as available”, without warranties of any kind.

We do not guarantee that the Services will be:

  • Uninterrupted
  • Error-free
  • Virus-free
  • Secure at all times

Your use of the Service is at your own risk.

Limitation of Liability

To the fullest extent permitted by law:

smplUP, its owners, employees, and partners shall NOT be liable for any:

  • Damages
  • Losses
  • Incorrect deliveries
  • Delays
  • Indirect or consequential damages

arising from your use of the Services or products.

Indemnification

You agree to indemnify and hold smplUP harmless from any claim or demand, including attorney fees, arising out of:

  • Your breach of these Terms
  • Your misuse of the Services
  • Violations of law or third-party rights

Governing Law

These Terms are governed by and interpreted under the laws of the State of Wyoming, United States.

All disputes shall be resolved exclusively in the state or federal courts located in Wyoming.

Changes to These Terms

We may update or modify these Terms at any time.
Changes take effect immediately upon posting on this page.

Your continued use of the Services following changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, contact us at:

support@smplup.com
30 N Gould St ste r, Sheridan, WY, 82801, US